Case Study 2

Ethical & Legislative Challenge - Clinical Nurse Support at home

Objective
To provide clinical nurse support to a complex patient group & all stakeholders.
To deliver a superior support service plus protect both the patient & the Clinical Nurse.

Strategy/Actions

Our role has been to propose, design and manage the programme

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Design the recruitment, training and development process
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Deliver specialist Nurses who understand the sensitivity & complexity of this therapy area
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Develop and implement a best practice protocol
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Evaluating outcomes of the support model
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Ensuring all ethical & legislative guidelines are adhered to
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These include ABPI, NMC, CRB & Caldicott Principles
 

Outcome

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Excellent Best Practise Operational Protocol
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Roll out of the programme
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Delivery of nurse teams
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Successful audit validation
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Delivered desired outcome for the client and patients
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Strong relationships built by the Clinical Nurses and the KOL’s